Volodymyr Vasylyna's Website

The guide to solving problems at work

Step 1: Describe the problem in a message you plan to send to a co-worker or a client. Write it down as detailed as possible.

Most of the time you’ll solve the problem before you’re done with Step 1. However, if you complete Step 1 and still have the problem, continue to Step 2.

Step 2: Hit the “Send” button.

Shortly after sending, the solution will present itself. I don’t know why this is. But the solution frequently presents itself after you hit “Send” and no longer need the recipient’s help.

Step 3: Return to message you just sent and follow up with: “Nevermind. Figured it out.

Alright, this is a just a joke. But it is a good method for getting yourself unstuck. Taking the problem out of your head and laying it down in the text format helps a lot.

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